Payment and Refund Policy

The term “we” or “us” have been used below so as to mean the owner or admin i.e. ”M/S Free Stalls & Memes Private Limited“ of mobile application “Free Stalls & Memes“ and the term “you” shall mean users who are creators i.e. those who register with the app as creators. The terms contained in this payment and refund policy is to administer the transaction and also to govern the rights and liabilities. By agreeing any user shall be deemed to have consented to same.

Services Provided through App

This application is basically a social media application allowing users to follow and get followed by users and connect with each other. It also provides various other functionality like posts, reels, memes, like comments etc. along with business listing. This app allows users to create and share their photos, stories, and videos with the friends and followers. Connect with friends, share what users are up to, or see what's new from others all over the world. This service is provided only with mobile application.

Coins & Redemption

User who are creators to get coins for per like on post. Coins can be redeemed by the user. User to view their coins balance in wallet. User to view earned coins in the wallet in the app.

  1. Only creators to get coins for each like.
  2. Coins to be paid only after 20 likes not below.
  3. One rupee shall be equivalent to one coin commencing from 21 not below.
  4. Coins can be redeemed after one month.
  5. Coins to be redeemed only for a period of one month, any like to the reel after one month does not qualify for coins, payment or redemption.
  6. No coins to be provided if the likes are equal to or below 20 only.
  7. Coins and redemption provided only for social media and not business listing.

Rules Regarding Payment

  1. The redemption amount for coins to be transferred to user after deducting any charges towards, Charges for plan, Service charges, Transaction charges and Taxation (if applicable).

  2. Redemption amount to be sent to users account after one month.

  3. The charges provided shall not include any charges towards third party for registration etc.

  4. Mode of redemption of coins in the application is only through online route.

  5. User to provide requisite details for making payment. Payment details to be saved for future transactions.

  6. Once payment is successfully done user to receive notification about redemption.

  7. The payment which is to be made is subject to deduction or forfeiture towards the complaints made, cancellation made or any misrepresentation or fraud played by the rider in such cases we may at our discretion delete the account and shall forfeit right to any payment.

  8. Payment facility is provided in the form of payment gateway in the application it can be done through UPI, Net Banking, debit/credit card and third party Apps.

  9. If the user does not get payment due to some technical difficulty it shall not constitute any omission from our part.

  10. This facility is provided with the aid of payment gateway and user is required to fill in the particulars for that purpose and we do not in any way shall be responsible for the information provided about card, bank, UPI details etc.

  11. User to receive coin redemption amount for given month only after claiming for redemption once claim is made payment to take place not later than after the claim is made.

  12. Our liability in case of delayed redemption is restricted to actual amount due only and user is not entitled to claim above it.

  13. If the account of the user is deactivated from our end due to reason of complaints or non-response or on account of negligent or willful misconduct no redemption can be claimed.

  14. We do our best to credit the amount to the users but the same can only be done once the amount is received into our account and transaction is settled not but not earlier.

  15. Any claim for shortage of redemption amount made after a period of 15 days of making payment shall not be entertained and user shall forfeit the right to claim.

  16. In case of any dispute as to redemption claims user can contact with us and try to settle the matter amicably.

  17. For any Assistance or Query regarding payment user can contact us: